FAQs

Frequently Asked Questions

Is an alarm system expensive?

The cost of an alarm system really depends on your individual needs. Our sales representatives are trained to work with you in identifying the most cost-effective system to meet your needs.

Is there a discount with my insurance company if I get an alarm system?

Most insurance companies do give a discount to alarm system owners who are monitored by a UL listed Monitoring Station.

What is the advantage of having monitored smoke detectors?

Having a monitored smoke detector at your premises ensures that the fire department will be contacted if you have a fire emergency. A good photoelectric smoke detector will detect smoke particles caused by even a slow smoldering fire. The smoke detectors we install are centrally powered by your security system so there are no batteries to replace. With monitoring at our UL central station your fire detection devices are protecting you even if your security system is not armed.

What if I have pets in my house?

The latest design in motion sensors allow for pet movement while still providing protection. A pet immune motion sensor is designed so that a pet that is under a certain weight will not cause the alarm to trigger. This is achieved through state of the art, dual sensor technology, located in the motion device.

What does a U.L. Certified Company mean?

U.L. stands for Underwriters Laboratories, an independent testing organization that sets the quality and use standards for electronic and consumer products. A U.L. Listed Central Station must meet strict guidelines, as well as rigorous annual inspections. In addition, alarms monitored by a U.L. Listed Central Station may qualify for a discount on most insurance policies.

Why choose DMP and Potter?

Potter and DMP are both US manufacturers, with state of the art military grade encryption, and two way communication serviced by inhouse professionals.
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